Certifications and Awards

Achievements for the quality of our service

We won certifications, national and international awards. The main certifications are ONA (National Organization of Licensing), recognized for qualifying patterns and processes in the health management, and give credibility to our hospitals and safety in our service to our patients. In addition, Qmentum International Acredditation[sic], methodology who guides and monitors the patterns of high performance in quality and safety, promoting the continuous improvement of processes (since the identification of patients, medicine administrations, hygienization, protocols, among other procedures).

We are persistent for the quality and excellence in the provision of health services and we have a management, policies and governance model aligned to the socioeconomic and environmental sustainability. This scenery propels the Group to offers high quality solutions to all of our beneficiaries.

Certifications

Qmentum

Qmentum International Accreditation Program

Diamond Certification

Hospital Modelo

Great Place To Work

GPTW - Great Place To Work

Certificate given to companies with the best working environments in the country.

GPTW - Great Place To Work

Certificação GPTW

Certificate given to companies with the best working environments in the country.

ONA

National Accreditation Organization

ONA Level 1 Certificate (accredited)

Centro Clínico Campo Grande
Centro Clínico Diadema
Centro Clínico Lapa
Centro Clínico Ribeirão Pires
Centro Clínico Santo Andre 1
Centro Clínico Tatuapé
Centro Clínico Zona Sul
Hospital Family
Hospital Nova Vida
Unidade Avançada Osasco

ONA Level 2 Certificate (Full Accredited)

Hospital Bosque da Saude
Hospital e Maternidade Guarulhos
Hospital Frei Galvão
Hospital Santana
Pronto-Socorro ABC
Pronto-Socorro Barueri

ONA Level 3 Certificate (accredited with excellence)

Centro Clínico de Pediatria
Centro Clínico Itavuvu
Hospital e Maternidade Nossa Senhora do Rosário
Hospital e Maternidade Paulo Sacramento
Hospital Modelo
Hospital Renascença Campinas

NBR ISO

9001:2015

NotreDame Intermédica's Regulatory Area and Ombudsman have a Quality Management System certified by NBR ISO 9001: 2015 by Carlos Alberto Vanzolini Foundation and IQnet - The International Certification Network.

Quality policy
“Meet the expectations of our shareholders, employees, providers, customers, beneficiaries and the requirements of the regulatory body (ANS) through compliance with industry standards, continuous commitment to welcoming, enabling business sustainability, service excellence, the improvement of the Quality Management System and the provision of contracted services.”

Note: The services contracted in the Ombudsman and Regulatory Department refer to the Ombudsman, Processes for dealing with the Notification of Preliminary Intermediation – NIP and Infraction Notices and Administrative Processes for Product Registration and Alteration of the Hospital Network.

NBR ISO

9001:2015

The Interodonto has a Quality Management System certified by the NBR ISO 9001:2015 Rule by the Carlos Alberto Vanzolini Foundation and IQnet – The International Certification Network.

NBR ISO

9001:2015

The Inpatient Area has a Quality Management System certified by the NBR ISO 9001:2015 Rule by the Carlos Alberto Vanzolini Foundation and IQnet – The International Certification Network.

Quality Policies

“Meet the expectations of our shareholders, employees, providers, customers, beneficiaries and the requirements of the regulatory body (ANS) through compliance with industry standards, continuous commitment to welcoming, enabling business sustainability, service excellence, the improvement of the Quality Management System and the provision of contracted services.”

Note: The services contracted in the Ombudsman and Regulatory Department refer to the Ombudsman, Processes for dealing with the Notification of Preliminary Intermediation – NIP and Infraction Notices and Administrative Processes for Product Registration and Alteration of the Hospital Network.

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